| Customization: | Available |
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| After-sales Service: | Yes |
| Warranty: | 10-15 Years |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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| Size | 1220*2440mm, customizable | Thickness | 5-8mm |
| Certification | ISO,CE,SGS,CCC | Characteristic | Waterproof, fireproof, and formaldehyde free |
| Transport packaging | Pallet Packing | Origin | China |
| Environmental protection level | E0 | Color | marble color, wood, solid, plain, 3d design, and custom colors |
Q1: What are the characteristics of your carbon crystal board?
A: Our carbon crystal board is specially designed for indoor construction projects, which is waterproof, fireproof, moisture-proof, and mold proof, environmentally friendly and formaldehyde free, with diverse styles and easy installation.
Q2: Can your product support customization?
A: Support. Support size customization, thickness customization, and surface texture customization.
Q3: How do you ensure the quality of your products?
A: We use 100% raw materials and each step is strictly controlled by the quality inspection team to ensure that all of our products are of excellent quality.
Q4: What are your payment terms?
A: 30% deposit and 70% final payment to be settled before shipment.
Q5: What system certifications do you have?
A: We have passed SGS, ISO, CCC, and CE.
Q6: What packaging method does your product use?
A: Generally speaking, we pack goods into bundles or use wooden pallets. And we can also package according to customer requirements.
Q7: What is your delivery time?
A: For the production period, it usually takes about 20 days after receiving the deposit.
Q8: Do you provide free samples?
A: We can provide samples for free, but you will need to pay for shipping.
Q9: What is the usual port of transportation for you?
A: We ship goods through Guangzhou or Shenzhen ports.
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